Privacy Policy

1. Data We Collect

When you enquire about or book a session, we may collect the following:

• Full name
• Email address
• Phone number (if provided)
• Message content from the contact form
• Session type and booking details

We do not collect or store copies of personal documents you bring to sessions. Cookie and analytics data may also be collected — see Section 5 and our Cookie Policy.

2. Legal Basis for Processing

We process personal data under the following bases, in accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and applicable international standards:

• Contract performance — to manage your booking and session
• Legitimate interest — to respond to enquiries and maintain records
• Consent — for any optional communications you agree to receive

We retain booking records for up to three years from the date of your last interaction with us, unless a shorter period is required or requested.

3. How We Use Your Data

• To confirm and manage your session booking
• To respond to your enquiry or question
• To send session confirmation and any follow-up materials agreed upon
• To maintain internal records for administrative purposes
• To improve our services based on general, non-identifiable feedback patterns

We do not use your personal data for automated decision-making or profiling.

4. Data Sharing

We do not sell personal data. We do not share personal data with third parties for marketing purposes. Limited sharing may occur only in the following circumstances:

• Where required by Thai law or a competent authority
• With essential service providers (e.g. email hosting) under appropriate data processing agreements

Any third-party service providers are required to handle data only for the purpose for which it was shared.

5. Cookies

Our website uses cookies to support basic functionality and, with your consent, to gather general analytics information. Essential cookies are always active. Optional cookies are only set with your consent via the cookie banner. For full details, please see our Cookie Policy.

6. Data Protection Measures

• Booking data is stored on password-protected systems with limited access
• Email communications use standard TLS encryption
• Physical records are kept in a secure, access-controlled environment
• Staff with access to personal data are informed of their obligations
• In the event of a data breach involving your personal data, we will notify you and the relevant authority in accordance with the PDPA

7. Your Rights

Under Thailand's PDPA (and where applicable, the GDPR for EU residents), you have the following rights:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate or incomplete data
• Erasure — ask us to delete your data where there is no overriding reason to retain it
• Portability — request your data in a commonly used, machine-readable format
• Objection — object to processing based on legitimate interest
• Withdrawal of consent — withdraw consent for optional processing at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with Thailand's Personal Data Protection Committee (PDPC) or, for EU residents, your local supervisory authority.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policies of any external websites you visit.

9. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that personal data from a minor has been submitted, we will delete it promptly.

10. Policy Updates

We may update this policy from time to time. The updated version will be posted on this page with a revised Last Updated date. Continued use of our website after changes constitutes acceptance of the updated policy. Significant changes will be communicated by email to registered contacts where appropriate.